Introduction

At Lento B.V., we value the privacy of our customers and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our e-commerce store.

Information We Collect

We may collect the following types of personal information from you when you use our e-commerce store:

  • Contact information, such as your name, email address, phone number, and shipping address.
  • Payment information, such as your credit card number, expiration date, and billing address.
  • Order history, such as the products you have purchased from our e-commerce store.
  • Website usage information, such as your IP address, browser type, and device type.

How We Use Your Information

We may use your personal information for the following purposes:

  • To process your orders and payments.
  • To communicate with you about your orders, including sending you order confirmation emails and shipping notifications.
  • To provide customer support.
  • To improve our e-commerce store and services.
  • To send you promotional offers and marketing materials about our products and services.
  • To prevent fraud and other illegal activities.

Information Sharing and Disclosure

We may share your personal information with the following third parties:

  • Service providers, such as payment processors, shipping companies, and marketing agencies, who help us provide our e-commerce store and services.
  • Legal and government authorities, if required by law or to protect our legal rights.

Cookies and Tracking Technologies

We may use cookies and other tracking technologies to collect information about your website usage and preferences. You can adjust your browser settings to disable cookies, but this may affect your ability to use our e-commerce store and services.

Data Retention

We will retain your personal information for as long as necessary to provide our e-commerce store and services and to comply with legal obligations.

Your Rights

You have the right to access, correct, and delete your personal information, as well as to object to or restrict its processing. You can exercise these rights by contacting us using the contact information provided below.

Security

We take reasonable measures to protect your personal information from unauthorized access and disclosure, including using encryption and secure socket layer technology.

Media

 If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Lento B.V.

Address: Kinkerstraat, Amsterdam

Email: [email protected]